Terms of sale

Diamants de Paris is committed to customer satisfaction. If you're not fully satisfied with your purchase, you can return your products according to the following terms:

  1. 30-Day Risk-Free Trial:

    • We offer a 30-day risk-free trial. If you're not satisfied, you can return your product for a full refund or an exchange.

  2. Return Eligibility:

    • To be eligible for a return or refund, the product must:

      • Be in original condition, unused, and with all packaging intact.

      • Be returned within 30 days of receipt.

  3. Return Process:

    • To initiate a return, please contact our customer service team at contact@diamantsdeparisofficial.com or call  888-211-6952 to obtain a Return Merchandise Authorization (RMA) and return instructions.

  4. Return Shipping:

    • Return shipping is the responsibility of the customer, except in cases of defective products or shipping errors.

  5. Refund Processing:

    • Once the return is received and inspected, we will process your refund to the original payment method within 7-10 business days.

  6. Exchanges:

    • If you wish to exchange a product, please contact us within 30 days of purchase. Exchanges are subject to product availability.

  7. Non-Refundable Items:

    • Products purchased at a discounted price or as part of a special promotion may be subject to specific return conditions.